About CVA
The founding vision of CVA was to create an agile global consulting firm that operates at the highest level with global clients.
We believe that value ultimately comes from the end client. Our focus is to continuously help our clients to create value for their clients. In a changing business world, we understand that the customer needs and behaviours play a critical role. CVA has evolved over the years, from functional methodologies to sector practices and finally to ecosystem platforms that provide robust comprehensive solutions. Our senior team with many years of experience is actively involved in projects and we emphasize practical implementation, not just sleek presentations.
We build our approach on three pillars:
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Excellence and break-through mindset
Through senior involvement and an exceptional transversal team that combines diverse expertise we systematically deliver excellence. We emphasize a balance between creativity and rigorous analysis, resulting in breakthrough ideas and sustainable solutions.
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In-depth knowledge and reasoning
We prioritize substance over style, relying on quantitative methods and fostering collaboration with industry experts. CVA is committed to delivering actionable results, focusing on practical implementation and ensuring success in every project.
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Getting things done for meaningful change
We take ownership through entrepreneurial and agile engagements. We fully integrate client team members into our project teams to effectively transfer knowledge and insights as well as creating meaningful change.
Our Methodologies for Creating Value
Lead
LEAD is a unique set of methodologies that covers all steps of the leadership chain from the mission, vision and ambition setting to the design and implementation of a strategy and transformation plan, ensuring it cascades down to all levels of the organization.
What we do
Our LEAD methodology assists decision-makers end-to-end from defining building blocks of strategy to actionable measures.
Mission, Vision and Ambition setting ensures that the whole organisation is focused and that the direction is clear: Through a very tight and robust process and a set of simple yet very effective tools, CVA coaches senior managers through the process of co-constructing their vision and ambition with their colleagues. The resulting vision and ambition enable consistent strategy development and implementation at all levels of the organization.
Strategy design balances top-down and bottom-up logic. CVA supports CEOs in designing their strategy, combining the classical bottom-up view of the business with the top-down logic that defines the corporation.
Translating strategy into actions through a comprehensive CVA framework to assist clients in ensuring strategies which are translated into clear actions and effective implementations. We believe that implementation starts at the design phase. One of CVA principles is ‘Design to Execute’.
Smart PMO, representing a ‘control tower’ for executive committees, to help oversee the implementation of strategies and major transformation programmes. The framework developed by CVA to translate strategy into actions allows better risk management, better stakeholder management and agile planning to redirect the transformation if needed.
How our clients benefit
Up to 100% shareholder value
Move
MOVE is a proprietary methodology aiming at delivering outstanding top line revenue growth, whether the need is to realize the full potential of an existing market footprint, or look for the next source of growth as the world evolves.
What we do
Based on a very deep understanding of our clients’ customers and what they value, we identify concrete opportunities to improve revenue, and help businesses take the necessary actions.
Driving up revenue is a challenge in all markets, and more so in markets that are undergoing disruptions on multiple fronts. Achieving growth in such circumstances requires balancing tactical actions and strategic moves.
How our clients benefit
With 35+ years of helping clients deliver customer insight-led top line growth, we have the experience and expertise to tackle the full range of individual revenue levers.
Simultaneously combining tactical and strategic thinking allows us to go far beyond the scope of traditional commercial excellence programmes, which tend to focus on achieving marginal gains through evolutionary adjustments to the status quo. MOVE captures opportunities opened up by market disruption and delivers substantial future revenue benefits.
Tactical MOVE projects
Often very focused, looking in depth at how individual revenue drivers such as pricing, customer acquisition, retention, or share of wallet can be optimized.
Strategic MOVE projects
Typically aims at designing and helping build future business in order to maximize future revenue in changing business environments.
Prime
PRIME is a proprietary methodology aiming at achieving disruptive efficiency improvements in a short period of time.
What we do
The CVA offer applies to OPEX and CAPEX perspectives. The applications are broad and the methodology is flexible.
We take a 360° perspective on all available and valuable improvement levers from the ‘customer value’ viewpoint through to the suppliers’ point of view taking their economics into account.
Innovative out-of-the box ideas such as new processes (e.g., additive manufacturing, robotics), materials (e.g., composites, new alloys), ways of design (e.g., virtual & augmented reality), digital developments (e.g., reduced lead times, higher repeatability).
We apply a rigorous methodology to structure, organize and implement such projects, and leave “no stone unturned”.
The collaboration combines a set of key principles required to secure the achievement of the client’s objectives with a project design and governance customized to specific client context.
How our clients benefit
With this methodology, CVA regularly achieves results exceeding targets in various business contexts, especially in very technical, global and complex ones. We achieve ambitious targets with up to 35% savings.
Core
CORE is unique in its integrated approach, redesigning customer journeys, optimising data flows and reconstructing processes based on an enhanced data model and AI tools. CVA’s client-centric approach aims to increase client satisfaction, improve operational efficiency, and reduce the carbon footprint - all from the customer's perspective to achieve the desired results.
What we do
Our CORE methodology aims to undertake an ambitious and pragmatic overhaul of the clients’ organization in response to a triple imperative.
Increasing client satisfaction by redesigning the customer journey to the target by taking the customer's point of view and capturing the customer's expectations at each stage of the end-to-end customer journey. The target is to offer the best service standard for the customer.
Optimization of operational efficiency and reduction of costs by streamlining data flows to drive and deliver journeys, leveraging data and AI for significantly more efficient destination journeys.
Reduce carbon footprint through integrating data from different sources to enable customer-cost-carbon trade-offs along a journey, supported by our Core Green methodology which is based on net-zero-target trajectories.
How our clients benefit
Our CORE methodology has been deployed on a large number of courses with spectacular results each time, for example:
NPS improvement of up to +30 pts
Improve end-to-end efficiency by over 50%
Redirecting 20% to 35% of CAPEX to sustainable solutions